Delete Your Account
You have two ways to permanently delete your account and all associated data.
Option 1 — Delete from inside the app (fastest)
- Open The Astro Nova on your device.
- Go to Profile → Settings → Delete account.
- Confirm by typing
DELETE. - Your account is signed out immediately. All personal data is erased from our servers within 30 days.
Option 2 — Request deletion by email (no app needed)
If you no longer have access to the app, email our support team. Include the email address you used to sign up.
Email support@astronova.appWe acknowledge requests within 48 hours and complete deletion within 30 days.
What gets deleted
- Your profile (name, email, avatar)
- Birth data (date, time, place, latitude, longitude)
- Your birth chart and computed astrology data (planets, houses, dashas, yogas)
- All AI chat sessions and message history
- Daily readings, bookmarks, and saved readings
- Achievements, streaks, and engagement records
- Compatibility checks and tarot pull history
- Push notification tokens (deactivated immediately)
What may be retained for legal reasons
Some data must be kept by law and cannot be deleted on request:
- Subscription transaction records retained for up to 8 years per the Indian Income Tax Act and applicable tax laws (these are stored anonymised, without personal identifiers, after account deletion).
- Aggregated analytics (anonymised, not linkable to you) retained indefinitely to improve the app.
- Crash and error logs retained for 90 days, then auto-purged.
Before deleting: cancel your subscription
Deleting your account does not automatically cancel an active subscription. Cancel it first to avoid renewal charges:
- Google Play: play.google.com/store/account/subscriptions
- Apple App Store: apps.apple.com/account/subscriptions
Your rights
Under the India Digital Personal Data Protection Act 2023, the EU GDPR, the UK Data Protection Act, and the California Consumer Privacy Act (CCPA), you have the right to delete your personal data. The Astro Nova honours these rights regardless of your jurisdiction. For questions, contact our Data Protection Officer at support@astronova.app.